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Backgound

Trinity College Dublin is Ireland’s highest ranked Universities, home to 17,000 undergraduate and postgraduate students across all the major disciplines. These students travel from 122 countries with partner colleges around the world including New York University, University of Chicago and University of Edinburgh. Trinity College has produces some of the worlds finest, most original minds including the writer Oscar Wilde and Samuel Beckett (Nobel Laureate), scientists William Rowan Hamilton and Ernest Walton (Nobel Laureate) to name a few.

Challenge

Trinity College received thousands of multi-currency payments through checks, bank transfers and credit cards. Bank fees and international charges meant Trinity College were receiving less than expected.

International payments were difficult to reconcile because of uneven amounts and missing reference numbers. High volumes of queries were received from students looking for payment confirmation.

Solution

TransferMate offered a solution that meant payments arrrived referenced with the full amount due, saving Trinity College income team a lot of time.

Trinity College opted to create a standalone link, which they included in their website and invoice letter as an additional payment option to their international students.

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