Backgound

Trinity College is Ireland’s leading university, located in the heart of Dublin city. The college is home to 18,000 undergraduate and postgraduate students from over 122 countries worldwide.  

Trinity has cultivated some of the world’s finest saints, and scholars, including Oscar Wilde, Samuel Beckett (Nobel Laureate), and scientists William Rowan Hamilton and Ernest Walton, to name a few.  

Challenge

Due to international bank charges and transfer fees, Trinity College was receiving less than expected on thousands of multi-currency payments from international students.   

Uneven amounts and missing reference numbers made it difficult to reconcile payments. As a result, the Trinity College payments team spent excessive time on administration, with high volumes of student queries looking for payment confirmation.   

Solution

TransferMate has transformed how Trinity College manages international student payments. The college now has a standalone link, which they included in their website, and an invoice letter as a payment option for international students.  

Using TransferMate has provided the college with an end-to-end payments solution that ensures payments arrive on time, in the full amount, and are fully referenced for instant reconciliation.