• Corporate clients

If you do regular transfer payments transfers you are charged ZERO TRANSFER FEES.

• Private Clients

Your first transfer is free! For all other transfers there is a small transfer fee however
it is cheaper than the bank charges plus their is no receiver fee charged on the
receiving side ensuring that our fees are at least 50% cheaper than using your
bank.

*This is the wire fee from the US. Receiver and wire fees cost in total $USD25 which is approximately 60% cheaper than using a US bank.

Phone our currency desk. Click here to see your local office. Alternatively email funds@transfermate.com to confirm that you have made a transfer.

Once your funds have cleared in our Client account, the converted funds will be credited to your nominated overseas account in no longer than 2 working days.

Please remember that transfers must be uploaded by 12pm to be processed on the same day!

It is our legal and compliant obligation in terms of current anti-money laundering legislation to collect certified identification for each new client that is transferring over €13,000. This is generally in the form of a copy of your passport. Should your passport not be available for whatever reason, we require 2 equivalent forms of certified identification (one needs to be photographic) such as a driver’s licence and debit/credit card.

If you plan on loading transfers online using your debit card, we would require copies of your Bank statements and a photocopy of each debit card registered on our system before we process your transfer.

Passports must be signed and dated with the words "True copy of the original" (or similar) and can be certified by the following people: accountant, lawyer or your bank manager, a teacher, doctor or person of similar status or other authorised person. The person certifying the passport should be contactable so please write their contact details on the copy of the passport. This information needs to be posted back to us and cannot be faxed or emailed. TransferMate may conduct additional security checks on clients at our discretion.

Money laundering is the process by which criminally obtained money or other assets are exchanged for "clean" money with no obvious link to its criminal origin.

The law requires us to monitor any unusual or suspicious transactions of any size taking place where we have reason to believe the money is derived from illegal activity. Any suspicious transactions will be reported.

The law also requires us to keep full records of all transactions, together with copies of identification provided. We are unable to process any transaction where this information is withheld. Proof of address and proof of funds may be required in certain cases – please see KYC guidelines.

We require cleared funds to be received into our bank account before we can process your money transfer. Please note this account has been designated a client account with our bankers, meaning it can only hold client money. Please see the Account Details tab for the relevant account specific to your transfer destination.

You can wire money to most destinations in the world using TransferMate.

The exchange rates we offer fall in between the Inter-bank rate (the truest exchange rate) and the rate offered by high street banks and Bureau de Changes, thus under-cutting the banks and passing that saving on to you in the form of great rates.

Our site uses Secure Socket Layer (SSL), 128 bit encryption to protect your transaction details. 128 bit encryption is the latest and strongest data encryption techniques commercially available for securing information between you, our client and our website.

SSL works by encrypting/scrambling data from our website to your computer. The data is encrypted on our web server and can only be decrypted/unscrambled by the person with the correct decrypt/unscramble key.

You can verify our sites use of SSL in two places, by the user of "s" in https in the address bar of the site and by the padlock in your status bar at the bottom of your web browser.

There is no maximum amount one can transfer. However, in terms of anti-money laundering legislation, clients requesting any one-off or a series of linked transactions totalling €13,000 will be required to provide us with proof of address and proof of the source of funds.


The minimum amount that may be transferred is
From Australia          AUD1,000
From Canada           CAD1,000
From Europe             €1.000
From New Zealand     NZD1,000
From South Africa      RD10,000
From the UK             £1,000
From the USA           USD$1.000

The most popular method for transferring funds to our client bank account is either by online bank transfer or from your bank branch where cash or cheques can be lodged. Online transfers and cash at bank deposits are a faster method of payment.

TransferMate is also a direct debit authorizer and as such we can now provide clients in Ireland, UK, USA, Australia and New Zealand with a direct debit option allowing them to book a money transfer through our website and have it paid automatically to your beneficiary without any further action. To avail of this payment method you must first be registered for direct debit with TransferMate. For more information on direct debit setup email funds@transfermate.com

Australia
Account number (varies in length depending on the bank)
BSB (Bank-State-Branch number - normally 6 digits)

New Zealand
Branch Code (6 digits in total, 2 for the bank and 4 for the branch)
Account number (7 digits)
Suffix (either 2 or 3 digits)
NZ accounts are always written in the following format: branch code-account number-suffix, i.e. 12-1234-1234567-12/3

South Africa
Account number (varies in length depending on the bank)
Branch Code (normally 6 digits)

UK & Ireland
Account number (varies in length depending on the bank)
Sort code (6 digits)
IBAN No.

Poland
26 digit account number. Comprising the first 6 digits of sort code and the remaining 20 are the account number.

Yes, this is called a batch payment and is popular for any company needing to make multiple foreign currency payments. You simply send us a list of the payments you need to make. Our currency desk will contact you and tell you what the total will be in your local currency. You then send us just one payment and we handle the multiple payments for you. Click here to see more details.