BENEFICIARY
PORTAL

Allowing payees submit their details directly and securely – no more manual entry.
The Beneficiary Portal is a secure self-service tool that allows payees to submit and verify their bank details directly through a unique link. With automated notifications, account verification, and audit tracking built in, it streamlines onboarding while reducing risk for your business.
Self-Service Simplicity

No More Chasing Data

Reduce admin time by allowing beneficiaries to enter their own payment details through a secure, tokenised portal link.

Faster Onboarding

Real-Time
Status Alerts

Track submission progress, review completed profiles, and approve new beneficiaries quickly via the TransferMate platform.

Branded Solution

Customisable Portal Setup

Upload your logo, set email preferences, and choose who sends the request—TransferMate or your own team.

Better Fraud Protection

Secure & Verified Input

Dual-factor authentication, single-use links, and IPID verification (where available) ensure accuracy and compliance.

How It Works

Collecting beneficiary details has never been easier. With a simple workflow and secure access, your payees handle the data entry - so you don’t have to.

01

Add basic beneficiary info

From your TransferMate dashboard, enter the beneficiary’s name, email, and mobile number. Choose whether TransferMate or your own team sends the request.

02

Send a secure
link

A tokenised, one-time link is generated and sent to the beneficiary’s email. This link is time-limited and secured with two-factor authentication (2FA).

03

Beneficiary verifies identity

The beneficiary receives the link and, upon clicking, is sent a unique PIN code via SMS to their mobile number. This verifies their identity before accessing the portal.

04

Beneficiary submits details

The payee fills in their bank account details, address, and any required compliance information. Where supported, TransferMate verifies the data instantly using iPiD.

05

You review and
approve

Once submitted, you’re notified immediately. You can review, approve, or reject the beneficiary details from within the ‘Request to Add Beneficiary’ tab in your dashboard.

06

Beneficiary becomes active

Upon approval, the beneficiary is activated and available to use for transactions—without any manual data entry or back-and-forth.

FAQs

Frequently Asked Questions

If you have any questions, please reach out to our team - we're always happy to talk.

What is the Beneficiary Portal?
How does the process work?
Is the portal secure?
What happens after the payee submits their details?
Can I customise the portal?
Do I need to enable any services before using it?
Can I add multiple beneficiaries at once?
Can payees edit their information once submitted?
What if a payee doesn’t receive the PIN or link?
Does this change how transactions are booked or reconciled?

READY TO Get started?

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