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Enroly and TransferMate are excited to announce a partnership aimed at simplifying payments and refunds within international student admissions. This collaboration is set to enhance efficiency, reduce administrative burdens, and improve the overall experience for students and university teams.
Streamlining a critical process
Payments and refunds represent one of the most challenging aspects of the international student journey, often leading to delays in CAS (Confirmation of Acceptance for Studies) issuance, stress for students, and a significant administrative workload for universities. By aligning the payment and refund processes, this partnership will expedite and streamline operations for all stakeholders involved.
Significant financial impact
Data from the Enroly platform reveals that international student fee deposits average over £6,800, with substantial deposits being made right up until programme start dates. The new integration with TransferMate is specifically designed to manage these payments and refunds seamlessly from within the Enroly platform.
Enhanced features and benefits
· Real-Time Payment Status: Admissions teams canaccess real-time payment statuses, enabling faster decision-making and reducingstudent inquiries.
· Efficient payment management: Payments aremanaged directly from Enroly CAS Shield and linked to student records, allowingfor immediate progression upon payment initiation.
· Streamlined refunds: The integration includes astreamlined refunds process and enhanced control over deposit payments,reducing compliance risks by holding funds in escrow.
· Regulated and Secure: As a fully regulated MoneyService Business (MSB), funds will be safe and protected as they move throughour global network.
Comment from University Leaders
Louise McClure, Head of Visa and International Support at Edinburgh Napier University, states, ‘Having the ability for the right people to access payments instantly from the Enroly platform would really speed up universities’ ability to progress their students. Delays and a lack of visibility in this process slows down admissions, causes anxiety for students and leads to high volumes of student enquiries. I am interested to see how a solution like the Enroly payment integration can streamline international deposits for all involved.’
Dee de Rocha, Director of International at the University of Cumbria, adds, ‘Any solution that streamlines the process of paying deposits and fees, provides greater transparency and makes it quicker and easier for both universities and students, will really help the sector improve compliance and the student experience around payments.’
Leadership Insights
Jeff Williams, CEO and Co-founder of Enroly, remarks, “Enroly and TransferMate are addressing the critical pain points of payments for university teams, students, and agents. Our integration eliminates slow payment processes, reduces compliance risks, and enhances the overall experience for students. This innovation leads to faster decision-making and satisfaction for staff, students, and agents alike.”
Sinead Fitzmaurice, CEO of TransferMate, comments, “Our globally regulated, integrated payments services infrastructure, provides Enroly with instant payment visibility, reconciliation confirmation to all involved together with the added layer of protection that only TransferMate can provide. This partnership uniquely positions us to expedite payment processes for universities and their students, in a safe and protected environment.”
The new payment integration product will be available as an extension on the Enroly platform, further enhancing its suite of tools designed to support international student admissions.
For more information on the Enroly and TransferMate partnership, contact the team here.
