aparto

Background

aparto is more than just somewhere to stay. It's a place where you can unwind, get involved in great events and meet amazing, like-minded people from around the world. aparto has won four National Student Housing Awards between 2018 and 2019, which really reflects their high standards over their 11 prime locations throughout the UK and Ireland.

Challenge

aparto receives thousands of multi-currency payments throughout the year. International payments are often missing reference numbers, which makes it time consuming to reconcile. Bank fees and international charges meant aparto was receiving less than expected.

Significant staff fees to reconcile invoices and handle student queries.

Solution

TransferMate offered a solution that meant payment arrived referenced with the full amount due, saving aparto income team a lot of time.

aparto opted to create a standalone link, which they included in their website and invoice letter as an additional payment option to their international students.